We wanted to reach out to you to discuss the steps we are taking at Family Dinner around the Coronavirus (COVID-19).
General
Family Dinner is not yet being affected in major ways by the virus. Some of our delivery locations will change as will delivery processes (more on this to follow) - but our core business remains the same. We are happy to continue working with and supporting our network of farmers at a critical time when farmer's markets and other public venues are closing. And they are eager to continue working with us, so that all of you have access their delicious food.
Packing and Deliveries:
We will be packing our shares in paper bags for the foreseeable future. We are committed to using as few single-use materials as possible, but this move to paper seems prudent.
We will still be delivering right to your door, but will be following the practice of "unattended delivery" for the time being. You will still receive a text when your driver is on their way. Your driver will be instructed to ring the doorbell and then leave your share on the porch or in a cooler if you have left one.
Drivers
We have informed our drivers about these precautionary steps and changes in procedure. They have also been briefed on our additional cleaning and sanitizing protocols at our kitchen.
Finally we have told our team that if they are not feeling well that they should not come into work. We have also told them that they will be paid for any work that they miss due to illness. Paid sick leave is not something we are required to do but it is something we deeply believe in.
We want to do everything possible to keep this wonderful community healthy, happy, and well fed. Please let your friends and family know that we are still delivering, and would be happy to serve them while we all weather this storm together.
Please let us know if you have any questions, concerns or suggestions. We're here.
Best,
Erin + Tim
PS: This photo of sheep taken yesterday at Lillooet Farm in Boxford, MA has zero to do with the serious content of this email. However, if you're going to get an email from us that has no puns, no references to Beyonce and no questionable language - there should at least be a photo of cute animals. You gotta celebrate moments of fun and beauty when they come your way.